How can we help you?

Need assistance with your store POS, offline ledger, restaurant table orders, or data restore? Our team is here to assist you.

Direct Email Support

Send your queries, bug reports, feature requests, or account assistance directly to our developer team.

khataosapp@gmail.com Email Support

Privacy & Data Requests

Request account closure, cloud sync credential removal, or view our comprehensive data privacy practices.

Frequently Asked Questions

Can I use KhataOS without an internet connection?

Yes, 100%. KhataOS uses an offline-first architecture powered by an encrypted local SQLite database. You can create bills, print thermal receipts, manage restaurant table queues, and update customer ledgers anytime without cellular data or Wi-Fi.

How does real-time syncing work across multiple counters or phones?

When connected to the internet, collaborative workspaces automatically synchronize inventory, billing transactions, and order events instantly across devices using zero-latency streaming relays.

How do I backup and restore my business or personal data?

You can create an encrypted local backup file from Settings > Backup & Restore or trigger automated cloud backups for collaborative workspaces.

How do I request deletion of my data or cloud account?

To request permanent deletion of cloud sync identifiers or account credentials, simply email us at khataosapp@gmail.com with your registered details, and your data will be permanently wiped within 48 hours.